800printingnyc.com -

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Bad experience, not worth your trouble. Dont waste your time there

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5 Star Service.
The comments below though will focus more on the previous review, which should receive negative 10 stars.

I really hope no one from Printing Factory NYC actually wrote the above review. That's a really dirty and low move. I've been a customer of each business and have had never had any complaints about either, both have great prices - that at sometimes fluctuate - and they both go out of the way to make sure their customers are taken care of. If you need a rush job, I'd go with 800printing, aka Reduced Printing 2 aka RushPrints (wow that's a mouthful!). I had a job that I needed done over the Memorial Day Holiday weekend and after a snarly customer service woman told me they would not be able to take the job until the Tuesday after the holiday (this was 5 minutes after Elliot told me this would not be a problem) I called 800printing and they processed, sent over a digital proof, and had my job out to print all in a matter of minutes.

I got a call from PrintingFactory once Tuesday evening rolled around to tell me that they were ready to process my order and that they had sent over a proof and other necessary info. The funny thing is, this was about an hr after Eli from 800printing had told me that my order would be ready to go in the morning - NO RUSH FEE!!!

With all that being said though, I would still be willing to use PrintingFactory, like I said, they both have great prices, go out of their way (until that Friday of course with the customer service woman, which I forgive - it was closing time going into a holiday weekend after all) and overall have great quality. But if PrintingFactory is going to resort to leaving nasty, unfounded, unsupported,
("Bad experience, not worth your trouble. Dont waste your time there") reviews of their very competent competition, then I think I know who I'll choose from now on.

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